Firefighter Operations Control Specialist

4 days ago

Edinburgh, Edinburgh, United Kingdom Scottish Fire and Rescue Service Full time

Job Summary

We are seeking highly motivated individuals to join our Operations Control Rooms team as Firefighter Operations Control Specialists. As a key member of our team, you will be responsible for managing multiple tasks during emergency incidents, including answering emergency calls, mobilizing resources, and communicating with partners and other organizations.

Key Responsibilities

  • Manage emergency incidents from start to finish, ensuring effective communication and coordination with team members and external partners.
  • Utilize excellent communication skills to provide clear and concise information to stakeholders, including the public, emergency services, and other organizations.
  • Work collaboratively with team members to achieve common goals and objectives, promoting a positive and inclusive team culture.
  • Develop and maintain knowledge of emergency response procedures, protocols, and best practices to ensure effective incident management.
  • Participate in training and development opportunities to enhance skills and knowledge, staying up-to-date with the latest technologies and techniques.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced, dynamic environment.
  • Ability to remain calm and composed under pressure, making sound decisions in high-stress situations.
  • Strong problem-solving and decision-making skills, with the ability to analyze complex situations and develop effective solutions.
  • Ability to work effectively in a team environment, promoting a positive and inclusive team culture.
  • Commitment to ongoing learning and development, with a desire to stay up-to-date with the latest technologies and techniques.

What We Offer

  • A competitive salary and benefits package, including a Local Government Pension Scheme.
  • A range of excellent family-friendly policies, including those that promote a work-life balance.
  • Generous leave entitlement, increasing with service.
  • Access to an employee benefits website, offering savings on a wide range of products and services.
  • Eligibility to join the 'Blue Light Card' scheme, providing access to thousands of discounts online and on the high street.
  • Free access to on-site gym facilities and Health and Wellbeing services, support, and advice.

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