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Member Services Representative
2 months ago
We are seeking a highly motivated and detail-oriented Member Services Representative to join our team at State Employees' Credit Union. As a key member of our branch operations team, you will be responsible for providing exceptional member service, processing transactions, and maintaining accurate records.
Key Responsibilities- Provide excellent member service by responding to inquiries, resolving issues, and promoting credit union products and services.
- Process transactions, including account openings, loan applications, and other financial services.
- Maintain accurate and up-to-date records, including member information, account balances, and transaction history.
- Comply with all credit union policies, procedures, and regulatory requirements.
- Collaborate with other team members to achieve branch goals and objectives.
- High school diploma or equivalent required; bachelor's degree or higher preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and knowledge of financial software applications.
- Ability to maintain confidentiality and handle sensitive member information.
This is an office setting with a dynamic and supportive team environment. The ideal candidate will be able to work effectively in a team setting, communicate clearly and professionally, and maintain a positive attitude in a fast-paced environment.
SECU is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
