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Customer Service Representative

2 months ago


Basingstoke, Hampshire, United Kingdom Page Personnel Sales Full time

Customer Service Role in FMCG Industry

**Job Summary**

We are seeking a skilled Customer Service Executive to join our team at Page Personnel Sales. As a key player in the FMCG industry, our client offers a unique opportunity to develop your customer service skills in a dynamic and supportive environment.

**Key Responsibilities**

* Handle customer enquiries, complaints, and feedback professionally and efficiently
* Build sustainable relationships of trust with customers through open and interactive communication
* Meet personal/customer service team targets and call handling quotas
* Follow communication procedures, guidelines, and policies of the company

**Requirements**

* Availability for a three-month temporary position
* Background in customer service within the FMCG industry

**What's on Offer**

* Estimated hourly wage of between £11.00
* Temporary role for circa 3 months with potential for extension or permanent placement
* Positive and supportive company culture
* Comprehensive training and development opportunities
* Opportunity to work in the thriving FMCG industry in Fleet

**About Our Client**

Our client is a respected company with over 1,000 employees, recognized for its quality products and commitment to outstanding customer service. With a strong presence in Fleet, they offer robust training and development opportunities for all team members.