Head of Hospitality Operations
2 weeks ago
About the Role:
We are seeking an experienced Hospitality Services Manager to join our team at Bupa. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality hospitality services to our residents.
Key Responsibilities:
- Manage and develop a team of hospitality staff, providing guidance and support to ensure excellent service delivery.
- Oversee the management and operation of all hospitality facilities, including restaurants, cafes, and bars.
- Develop and implement strategies to promote hospitality services and maximize revenue.
- Ensure the cleanliness and hygiene of all kitchen areas and equipment are maintained to the highest standard.
- Manage and run housekeeping and laundry services across the village.
Requirements:
- Proven experience in managing a team in a hospitality or catering environment.
- Strong leadership and organizational skills, with the ability to work flexibly and adapt to changing priorities.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and residents.
- Knowledge of hospitality operations and management principles.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative work environment.
- Access to our global wellbeing programme, Viva.
About Bupa:
Bupa is a health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We make health happen by being brave, caring, and responsible in everything we do.
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