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Client Experience Specialist
2 months ago
We are seeking a dedicated Client Experience Specialist to enhance our service delivery at a prestigious corporate environment. This role is pivotal in ensuring a memorable experience for clients, guests, and stakeholders alike.
Key Responsibilities:
- Delivering exceptional service to clients and guests, maintaining the highest standards of professionalism.
- Managing client reception and providing comprehensive office support across the organization.
- Fostering strong relationships within the business, serving as a primary contact for office assistance.
- Coordinating client bookings and hospitality requests, overseeing on-site amenities.
- Maintaining vending and coffee facilities, ensuring cleanliness and adequate supplies.
- Preparing meeting spaces, including setup and cleanup for all dining events.
- Conducting inventory management tasks.
- Performing light cleaning duties as necessary.
- Embody our core values: Build Relationships, Strive for Excellence, Embrace Innovation, Stand Tall, and Collaborate Effectively.
- Exhibit a positive attitude, integrity, and a proactive approach to teamwork.
- Show enthusiasm for delivering outstanding service and taking ownership of team contributions.
- Possess excellent communication skills and the ability to engage effectively with stakeholders.
- Demonstrate creativity, adaptability, and a results-driven mindset with keen attention to detail.
- Exclusive travel discounts with various partners.
- Grocery savings through partnerships with major retailers.
- Financial wellness programs for a secure future, including life insurance options.
- Regular updates on the best available discounts and savings.
- Cash rewards for purchases across a variety of brands.
- Incentives for referring friends and family or generating qualified leads.
- Pension scheme contributions.
- Access to wellness initiatives aimed at promoting mental health and well-being.
- Employee Assistance Program for additional support.
- Quick access to healthcare services for you and your family.
- Opportunities for personal and professional development.
- Recognition awards for outstanding service.
- Paid time off for charitable activities.
Compass Group UK & Ireland is a leading provider of managed services, offering a range of front and back of house guest services to corporate clients. We pride ourselves on delivering exceptional customer service across various sectors, ensuring that our clients receive tailored solutions to meet their needs. Our commitment to diversity and inclusion is reflected in our workplace culture, where every individual is valued and supported.
