Customer Service Representative

4 weeks ago


Leicester, Leicester, United Kingdom Sunbelt Rentals Careers Full time

About the Role

Sunbelt Rentals Careers is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our regional customers.

Key Responsibilities

  • Provide best-in-class customer service through effective communication and problem-solving skills.
  • Use product knowledge and expertise to maximise upselling opportunities and drive sales growth.
  • Manage customer orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers.
  • Administer hire contracts and ensure timely and accurate completion.
  • Work collaboratively with internal teams to deliver optimum customer service and drive business growth.

About You

We're looking for a highly motivated and customer-focused individual with excellent communication and problem-solving skills. You will have a proven track record of delivering exceptional customer service and a passion for building strong relationships with customers.

What We Offer

As a Customer Service Advisor at Sunbelt Rentals Careers, you will have the opportunity to work with a highly successful FTSE100 company and be part of a dynamic and supportive team. We offer a competitive salary and benefits package, including a generous holiday allowance, life assurance, and a great company pension scheme.



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