Senior Beauty Team Lead

2 months ago


Leeds, Leeds, United Kingdom Frasers Group Full time

About the Opportunity

We are seeking an experienced and passionate Beauty Department Manager to lead our Beauty and Accessories teams in our new Flagship store in Leeds. As a key member of our retail management team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring a world-class client experience.

Key Responsibilities

  • Lead a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced retail environment.
  • Drive and achieve individual and team objectives, and be accountable for meeting sales results and key performance indicators (KPIs).
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
  • Develop and maintain strong relationships with brand representatives and internal stakeholders.
  • Support the store management team and contribute to the overall success of the store.

Requirements

  • Experience working with large teams in a fast-paced retail environment.
  • Luxury beauty experience is essential.
  • Outstanding communication skills and the ability to build relationships with internal and external stakeholders at all levels.
  • Proven background in a retail management role.
  • An interest in luxury fashion and beauty brands.
  • Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.

What We Offer

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% In-store Uniform Discount
  • Discounted Gym membership
  • Group-wide 20% Discount across all Frasers Group brands


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