Beauty Department Lead
4 weeks ago
Job Title: Beauty Department Lead
About the Role:
We are seeking an experienced Beauty Department Lead to join our team at Frasers Group. As a key member of our retail team, you will be responsible for leading the Beauty and Accessories departments in our new Flagship store in Leeds.
Key Responsibilities:
- Lead a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced environment.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
- Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs.
- Pro-actively engage with clients to develop customer loyalty.
- Own the planning and delivery of in-store events in conjunction with the store and brands.
- Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy.
- Support with stock counts and other operational duties.
- Lead by example to support and coach the Beauty Ambassadors.
- Support the store management team.
- Develop strong relationships with brand representatives.
- Champion our company culture and values.
Requirements:
- Experience working with large teams in a fast-paced environment.
- Luxury Beauty experience is essential.
- Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels.
- Proven background in a retail management role.
- An interest in Luxury Fashion and Beauty brands.
- Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
- Able to demonstrate the ability to provide inspirational, authentic and personalised customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
What We Offer:
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Join the Fearless1000 Incentive Scheme watch video to find out more.
- We offer a wide range of Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
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