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Beauty Department Manager
1 month ago
Job Title: Beauty Department Manager
About the Role:
The Beauty Department Manager will lead a large and diverse team of sales advisors, beauty experts, brand managers, and team leaders in a fast-paced environment. They will be responsible for delivering KPIs and sales targets on a day-to-day basis.
Key Responsibilities:
- Lead the Beauty & Accessories team to achieve commercial goals and sales targets.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
- Drive and achieve individual and team objectives, and be accountable for meeting sales results and KPIs.
- Develop and maintain product knowledge of all beauty products using brand and store product information, education materials, and attending training as required.
- Pro-actively engage with clients to develop customer loyalty.
- Own the planning and delivery of in-store events in conjunction with the store and brands.
- Maintain high standards of visual presentation in stores by ensuring drawers and counter displays are kept clean and tidy.
- Support with stock counts and other operational duties.
- Lead by example to support and coach the Beauty Ambassadors.
- Support the store management team.
- Develop strong relationships with brand representatives.
- Champion our company culture and values.
Requirements:
- Experience working with large teams in a fast-paced environment.
- Experience managing a beauty department is ideal.
- Luxury Beauty experience is essential.
- Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels.
- Proven background in a retail management role.
- An interest in Luxury Fashion and Beauty brands.
- Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
- Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
Benefits:
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Join the Fearless Incentive Scheme (watch video to find out more).
- We offer a wide range of Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
