Commercial Operations Lead

3 weeks ago


Tyne and Wear, United Kingdom Nigel Wright Recruitment Full time

**About the Role**

Nigel Wright Recruitment is seeking an experienced Ecommerce Manager to join our client's team in Tyne & Wear. This is a highly exciting, fast-paced, and commercial role within a multinational business.

**Key Responsibilities**

  • Develop and deliver an annual localized marketing strategy, aligned with sales targets, to drive sales, customer acquisition, increased Average Order Value (AOV), and Return on Cost (RCR).
  • Drive conversion of sales through direct selling platforms and third-party partners and marketplaces through constant testing and improvement.
  • Develop and monitor team and territory performance through in-depth analytics.
  • Stay up-to-date with emerging e-commerce technology, platforms, and tools, and make recommendations for enhancements and improvements.
  • Be the driving force behind consumer insights and data-driven recommendations.
  • Work with direct reports to control spends on paid advertising and media, while demonstrating consistent growth, working to exceed both cost and revenue targets.

**Requirements**

  • Extensive knowledge of paid channels, including Google, Amazon, Meta, and Affiliates.
  • Strategic experience working across e-commerce platforms throughout your career.
  • Experience of working with customer insights, e-commerce data analytics, and customer profiling.
  • Comfortable working in a fast-paced environment with an entrepreneurial spirit, prepared to roll up your sleeves.
  • Confidence dealing with senior stakeholders, being confident in being autonomous and making decisions, while managing junior team members.

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