Community Administrative Support Specialist

1 week ago


London, Greater London, United Kingdom Whittington Hospital NHS Trust Full time
About the Role

We are seeking a highly skilled and motivated Administrative Support Professional to join our Community Administration Team at Whittington Hospital NHS Trust.

Key Responsibilities
  • Provide exceptional administrative support to our Community Services team, ensuring seamless day-to-day operations.
  • Manage front desk reception and back office duties, maintaining confidentiality and adhering to strict data protection protocols.
  • Communicate effectively with patients, carers, and healthcare professionals, providing clear and concise information regarding appointments, services, and eligibility criteria.
  • Register new patients onto electronic patient record systems, ensuring accurate and up-to-date records.
  • Administer processes for establishing efficient clinics, including booking interpreters and transport for patients as needed.
  • Support band 4 Administrators in referral management and appointment booking processes, ensuring timely and efficient service delivery.
  • Work collaboratively with colleagues to achieve team objectives, providing cover and assistance as required.
Requirements
  • GCSE/O Level or equivalent qualification in a relevant subject.
  • Excellent written and spoken English skills.
  • Previous administrative experience, preferably in a healthcare setting.
  • Proficiency in using computerized software, including Microsoft packages and patient data entry systems.
  • Ability to work effectively in a team environment, with a flexible approach to changing circumstances and departmental needs.
What We Offer

As a valued member of our team, you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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