Store Operations Manager

7 days ago


Lowestoft, Suffolk, United Kingdom JD Group Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at JD Group. As a key member of our store operations team, you will play a vital role in driving sales growth, delivering exceptional customer service, and maintaining the highest standards of store presentation.

Key Responsibilities
  • Customer Service: Ensure that customers receive considerate and responsible service throughout their visit, resolving inquiries and complaints in a professional manner.
  • Sales: Drive sales growth by achieving and exceeding targets, utilizing in-store devices, and analyzing sales data to inform business decisions.
  • Visual Merchandising: Attract and engage customers through effective visual merchandising techniques, ensuring that merchandise is correctly priced and displayed.
  • Training and Development: Develop internal staff, promote progression within the group, and assist with store recruitment, new starter inductions, and staff training.
Requirements
  • Proven retail management experience
  • Excellent time management and communication skills
  • Strong IT skills, including Microsoft Outlook, Word, and Excel
What We Offer
  • Incremental holiday allowance
  • Discretionary bonus scheme
  • Staff discount on JD Group and other brands
  • Pension scheme
  • Personal development opportunities


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