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Operations Manager

2 months ago


Lowestoft, Suffolk, United Kingdom Next Full time

About the Role:

We are seeking a highly motivated and experienced Operations Manager to join our team at Next. As a key member of our operations team, you will be responsible for leading and inspiring your team to deliver outstanding stock processing and stockroom organisation in a fast-paced and challenging environment.

Key Responsibilities:

  • Manage a team to deliver outstanding stock processing and stockroom organisation in a commercial, operationally efficient, safe and performance-driven environment.
  • Demonstrate a hands-on approach for all operational activities by working alongside the team, supporting the sales floors and store management team when needed.
  • Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
  • Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems – driving the highest stockroom and stock processing standards.
  • Always strive to ensure our beautifully presented stock is available to our customers as soon as possible.

About You:

We are looking for a team player who works at their best in a results-driven, fast-paced and challenging environment. You should have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.

Requirements:

  • You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
  • A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others.
  • Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
  • Confident when dealing with people issues.
  • An effective multi-tasker who can plan, organise and prioritise your workload.
  • Experience in working to productivity-related performance targets is desirable but not essential.