Quality Assurance Manager

5 hours ago


Mildenhall, Suffolk, United Kingdom The HireWorks Ltd Full time
Quality Manager Job Description

We are working with a fantastic company based in Mildenhall who are looking for a Quality Manager to take full responsibility for the development and enforcement of the quality management system and lead on all quality-related aspects, including customer compliance relating to quality.

Key Responsibilities:
  • Lead on all quality-related issues both internal and external
  • Line manage quality team
  • Main liaison between the company and the customer on quality concerns and compliance
  • Analyse and review customer performance metrics/targets and implement processes and procedures to ensure a positive performance against these metrics
  • Lead on the development and enforcement of the TBI quality management system ISO9001, including audit requirements
  • Run the monthly quality meetings and associated workshops to drive quality awareness through the business
  • Lead on customer audits
  • Visit customer sites for meetings and reviews as required
Requirements:
  • Previous quality manager experience, ideally in a manufacturing role
  • Fabrication/manufacturing experience
  • Experience of managing and motivating a small team
  • Knowledge and experience of ISO9001 requirements and processes
  • Technical ability to problem-solve and find solutions to technical problems in a live production environment, often to tight deadlines
  • Ability to discuss technical issues with a professional manner


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