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Technical Support Specialist

2 months ago

West Bromwich, Sandwell, United Kingdom Clover HR Full time
System Implementation & Installations

**About the Role**

We are seeking a skilled Technical Support Specialist to join our team at Clover HR. As a System Implementation & Installations team member, you will be responsible for delivering high-quality technical solutions to our clients in the Hospitality, Retail, and Leisure industries.

**Key Responsibilities:**

* Provide technical support and installations of technology solutions at client premises
* Collaborate with cross-functional teams to design and implement system solutions
* Troubleshoot and resolve technical issues in a timely and professional manner
* Develop and maintain strong relationships with clients and internal stakeholders

**Requirements:**

* 3-5 years of experience in technical support and installations
* Strong technical skills and knowledge of EPOS, payment solutions, and software development
* Excellent customer service and communication skills
* Ability to work independently and as part of a team

**What We Offer:**

* Competitive salary range of £25-35k dependent on experience
* Opportunity to work with a leading provider of EPOS, payment solutions, software development, and IT services
* Collaborative and dynamic work environment

**If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.