Elective Inpatient Pathway Coordinator

4 weeks ago


Worthing, West Sussex, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time
Job Overview

We are seeking a highly motivated and organized individual to join our team as an Elective Inpatient Pathway Coordinator. As a key member of our Elective Admissions Worthing Team, you will be responsible for coordinating the administration of the theatre waiting list for designated specialty areas.

Main Responsibilities
  • Manage and monitor elective inpatient and day case waiting lists in accordance with guidelines and protocols.
  • Communicate with Theatre staff regarding the purchase or hire of specialized equipment and prostheses if required.
  • Liaise with Care Group Managers, Information staff, Wards, Clinicians, Operating Theatres, and other departments to facilitate the scheduling of theatre lists, bed availability, and forward planning.
  • Respond to telephone calls from patients and GPs regarding admission details, expected length of wait, procedures, and pre-operative arrangements.
  • Communicate with patients face-to-face or by phone regarding Pre-operative Assessment/Admission dates, Arrival location/times, and Anaesthetic Instructions.
  • Deal with enquiries in an efficient, polite, and courteous manner, providing a caring, compassionate, helpful, and understanding service to patients, staff, and the general public.
Person Specification
  • GCSE C or above in English and Maths.
  • Worked in an Admin role within the NHS/Care industry within the last 2 years.
  • Knowledge of DOH targets.
  • Experience talking to the public/patients/medical staff over the telephone.
  • Previous computer experience and the use of Email, Word, and Excel.
Equality, Diversity, and Inclusion
  • Evidence of having championed diversity in previous roles (as appropriate).
  • Evidence of having undertaken own development to improve understanding of equalities issues.
Important Information for Applicants

Flexible Working: If you would like to explore potential options regarding flexible working, please speak with the appropriate recruiting/line manager.

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information, please visit the gov.uk website searching for Skilled Worker.



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