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Sales Support Coordinator

2 months ago

Leicester, Leicester, United Kingdom Recra Consulting Full time
Sales Support Coordinator

Objective:

The Sales Support Coordinator is integral to the efficiency of the sales department, providing essential administrative assistance to ensure a seamless sales operation. This role is designed to enhance workflow, maintain precise records, and contribute to the overall effectiveness of the sales team. The Sales Support Coordinator serves as a vital link between sales personnel, clients, and various internal divisions.

Key Responsibilities:
  • Deliver thorough administrative assistance to the sales team, including tasks such as data management, organization, and documentation.
  • Accurately process and oversee sales orders, ensuring timely fulfillment and high levels of customer satisfaction.
  • Collaborate with internal departments, such as logistics and operations, to facilitate efficient order processing, shipping, and delivery.
  • Address customer inquiries in a timely and professional manner, providing precise and helpful information.
  • Prepare and disseminate sales-related documents, including proposals, quotations, and contracts.
  • Maintain up-to-date customer and sales information in the CRM system, ensuring data accuracy and timely updates.
  • Assist in the creation of sales reports, forecasts, and analyses to offer valuable insights for strategic decision-making.
  • Work alongside the marketing team to effectively relay promotions and campaigns to the sales team and clients.
  • Support the planning and logistics of sales meetings, events, and client visits.
  • Coordinate appointments and travel arrangements for the sales team as necessary.
  • Facilitate the onboarding and training of new sales personnel, ensuring a smooth integration process.
  • Handle customer complaints and concerns promptly and professionally, striving for optimal resolutions.
  • Stay updated on product knowledge, market trends, and competitor activities to provide accurate information to the sales team and clients.

Qualifications:
  • Prior experience in a sales support or administrative role is advantageous.
  • Exceptional organizational and time management abilities with a keen eye for detail.
  • Strong communication skills, both written and verbal, with the capacity to engage with internal and external stakeholders.
  • Proficiency in CRM systems and Microsoft Office applications.
  • Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
  • Strong analytical skills and the capability to devise creative solutions.
  • Customer-focused approach with a commitment to delivering outstanding service.
  • Adaptability and willingness to respond to shifting priorities and deadlines.
  • Positive demeanor, ability to collaborate within a team, and a proactive attitude.

About Recra Consulting:

At Recra Consulting, we are dedicated to fostering and nurturing long-lasting relationships. Our approach sets us apart from other agencies, as we are committed to working diligently, both during and outside of standard office hours, to proactively identify the best talent available. Our candidates define our success, and we ensure strong references for every individual we represent, focusing on quality over quantity. We engage closely with our candidates, utilizing various interviewing techniques and relationship-building strategies to uncover their motivations, aspirations, and what they seek in their next role. Our client relationships are built on honesty, transparency, and unwavering dedication. We strive to fully understand the intricacies of each business, discovering what makes them an attractive workplace and identifying the types of individuals who thrive in their environment. Recra Consulting adheres to a strong ethical recruitment approach, ensuring meaningful connections between candidates and clients.