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Bank Team Administrator

2 months ago


Hastings, East Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Bank Team Administrator to join our team at Sussex Partnership NHS Foundation Trust. As a key member of our clinical team, you will provide administrative support to our busy CAMHS iRock Service based in Hastings/Eastbourne, East Sussex.

Key Responsibilities
  • Provide administrative support to our clinical team, including data input, processing of new referrals, and typing of clinical letters and reports.
  • Answer phone calls efficiently and professionally, taking accurate messages and ensuring they are passed on and uploaded to the electronic patient record.
  • Manage Outlook diaries, including scheduling appointments and sending appointment letters to confirm.
  • Assist the clinical team with any queries and provide excellent customer service to patients and families.
  • Develop, manage, and maintain office information systems, including electronic patient records.
Person Specification

We are looking for a candidate with:

  • NVQ 3 or equivalent qualifications.
  • Good standard of secondary education; GCSE at Grade C or above or equivalent.
  • Proven experience of a range of administrative procedures.
  • Experience of producing documents to a high standard of presentation with good accuracy.
  • Experience of working as part of a team.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and organized individual with a passion for administration, we encourage you to apply for this exciting opportunity.