Bank Team Administrator

3 weeks ago


Hastings, East Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

About the Role

We are seeking an experienced and skilled Bank Team Administrator to join our busy CAMHS iRock Service based in Hastings/Eastbourne, East Sussex. As a Bank Team Administrator, you will provide administrative support to our clinical team, ensuring the smooth operation of our services.

Key Responsibilities

  • Provide administrative support to the clinical team, including data input, processing of new referrals, and typing of clinical letters and reports.
  • Answer telephone calls efficiently and professionally, taking accurate messages and ensuring they are passed on and uploaded to the electronic patient record.
  • Manage Outlook diaries, including scheduling appointments and sending appointment letters to confirm.
  • Assist the clinical team with any queries and provide support as needed.
  • Cover reception duties, including telephone and meet and greet as required.

Person Specification

Essential

  • NVQ 3 or equivalent qualifications.
  • Good standard of secondary education; GCSE at Grade C or above or equivalent.
  • Proven experience of a range of administrative procedures.
  • Experience of producing documents to a high standard of presentation with good accuracy.
  • Experience of developing, managing and maintaining office information systems.
  • Experience of working as part of a team.

About Us

Sussex Partnership NHS Foundation Trust is a leading provider of mental health services in the South East. We are committed to providing high-quality care and support to our patients and their families. As a Bank Team Administrator, you will be part of a friendly and supportive team that is dedicated to delivering excellent patient care.



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