Customer Account Administrator

7 days ago


Pudsey, Leeds, United Kingdom The Recruitment Co. Full time

Job Summary: We are seeking a highly skilled Customer Account Administrator to join our team at The Recruitment Co. as a key member of our client's organization.

About the Role: As a Customer Account Administrator, you will be responsible for accurately assessing customer accounts and making sound decisions in line with our client's service level agreements. You will also be required to complete data transfers, review data for deficiencies or errors, and verify data by comparing it to source documents.

Key Responsibilities:

  • Assess customer accounts and make sound decisions in line with our client's service level agreements.
  • Complete data transfers with a high level of attention to detail and accuracy.
  • Review data for deficiencies or errors, correct any incompatibilities, and check the output.
  • Verify data by comparing it to source documents.
  • Work in a timely and effective manner to meet deadlines.
  • Use in-house systems to accurately record information and data transfers.
  • Collaborate with team members to address any discrepancies or issues with data entry.
  • Maintain confidentiality and security of sensitive information.

Requirements:

  • Previous administration, clerical, or data entry experience is required.
  • Strong IT skills, including good navigational skills, typing accuracy, and speed.
  • Strong attention to detail and ability to spot discrepancies.
  • Ability to work independently and meet deadlines.
  • Strong personal organization and time management.
  • Excellent communication skills, both written and verbal.
  • A DBS check will be required for this position.

About Our Client: Our client is an award-winning organization recognized for their exceptional products and services to customers. They have been accredited as an outstanding company and have earned a place in the Sunday Times, Top 100 Best Companies to Work for.

What We Offer: We offer a competitive hourly rate of £11.85, paid weekly, and the opportunity to work with a friendly and supportive team.



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