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Customer Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Job Board Direct Full time
Position OverviewTechnical Support
Location: Cardiff

About the Company:

Our client stands as the leading provider in the UK for identification solutions, including ID Cards, Software, Printers, and Accessories. With over 30 years of experience, they have established a strong reputation in the ID Card sector, catering to some of the largest organizations in the country with a comprehensive range of products such as access and smart cards, card holders, printed lanyards, and card printing solutions.


Work Environment:

The company operates from contemporary offices, offering a vibrant atmosphere that fosters collaboration and innovation.


Role Responsibilities:
  • Provide exceptional technical support to clients.
  • Resolve customer inquiries efficiently and effectively.
  • Assist in troubleshooting hardware and software issues.
  • Maintain detailed records of customer interactions.

Qualifications:

The ideal candidate will possess strong communication skills and a passion for technology, ensuring that customer satisfaction remains a top priority.