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Organizational Learning and Development Professional
2 months ago
About Us
The Old Course Hotel, Golf Resort & Spa is a renowned hospitality provider, part of Kohler Co., a leading global company that prides itself on delivering exceptional guest experiences.
Why Work with Us?
We are a forward-thinking employer committed to the Hoteliers Charter and dedicated to developing our people. As a result, we can employ based on character, believing that all skills can be taught. Throughout your career with us, you'll have access to a wide range of training opportunities, providing routes to progress from within and allowing you to reach your full potential while supported by our committed leadership team.
Our Benefits
We offer a competitive salary, company pension scheme, free onsite car parking, meals while on duty, 24/7 access to our employee assistance line (EAP), and free fitness access. We also celebrate our associates' success through our employee reward recognition schemes, which encompass our 'HOME' ethos, including Associate of the Month.
About the Role
We are seeking an experienced Learning and Development Business Partner to join our HR Team at the iconic Old Course Hotel, Golf Resort and Spa in St. Andrews. This role is responsible for creating a people, learning, and development-centric support service to over 500 associates across our resort and being part of the global Kohler Company Learning and Development Team.
Duties and Responsibilities
- Develop training months and programs within the Old Course Hotel, Golf Resort and Spa, including coordinating speakers/presenters and developing training materials in line with the company's guidelines.
- Work collaboratively with colleagues across the wider HR Team to ensure a cohesive approach to key talent development activities, such as onboarding, digital learning, career development programs, and a full training program in Q1 for all associates.
- Manage and facilitate the Company Inductions in conjunction with the Head of Departments to ensure it covers the essential onboarding training required for all new hires.
- Be a HOME ambassador for the Company and endorse the HOME values – Heart, One Team, Make Memories, Empower.
- Think end to end in terms of approach, considering all touch points and managing the full project lifecycle for all talent development initiatives.
- Play a key part in the online training platform (Home Point) to build high-performing associates across all departments, keeping up to date with the latest external trends.
- Assist with developing a talent strategy in conjunction with the Director – Human Resources, always remaining commercial and ensuring interventions are linked to the talent strategy and focused on the things that will make the biggest business impact.
- In conjunction with the Head of Departments, continually look for improved ways of working within talent across different departments to drive efficiencies, including delivering an excellent on-the-job departmental training program.
- Assist with actively creating, delivering, and promoting a range of development opportunities and resources that can be accessed by associates.
- Evaluate all talent initiatives and training courses and use the data to drive future decisions and actions.
- Assist the Director – Human Resources in designing and developing a management training program throughout the business, covering key areas of people management.
- Build and manage relationships with local FE providers and universities to provide apprenticeships and degree programs.
- Responsible for facilitating and creating associate engagement activities across the resort, including associate engagement surveys, providing feedback and action points to managers, associate of the month, and the monthly associate wellbeing newsletter.
- Coordinate activities for wellness and positive wellbeing.
- Develop and implement a company mentorship program.
- Responsible for Learning and Development and engagement communications.
- Organisation and involvement in key stewardship events.
About You
You will be an enthusiastic, passionate, and confident Learning and Development professional with proven experience in creating and designing, coordinating, and delivering training material across various business areas. Ideal candidates will have a relevant Learning and Development qualification or Train the Trainer qualification. Strong administration and IT skills are essential for this role. You will also have excellent attention to detail, a creative flair, and first-class communication, problem-solving, organizational, and interpersonal skills. Ideally, you will have previous experience working within the hospitality sector.
Salary and Benefits
This is a permanent opportunity working 40 hours per week or we can offer 32 hours per week to be worked flexibly, Monday to Friday from 9 to 5 with some evening and weekend work required depending on the needs of the business. An excellent competitive salary is offered, and a vast range of employee benefits.
Equal Opportunities Employer
We are an equal opportunities employer and aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
