Accommodation Team Leader
6 days ago
Job Summary:
We are seeking a dedicated and motivated Team Leader to join our Euro Garages team. As a Team Leader, you will be responsible for leading and inspiring a team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead and motivate a team of customer-facing staff to achieve sales targets and provide excellent customer service.
- Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction.
- Monitor and control stock levels, manage inventory, and maintain a clean and organized store environment.
- Provide excellent customer service, handle customer complaints, and resolve issues in a professional and courteous manner.
- Work collaboratively with other team members to achieve business objectives and support the overall success of the store.
Requirements:
- Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong problem-solving and analytical skills, with the ability to work under pressure and meet deadlines.
- Ability to work flexible hours, including evenings and weekends, to meet business needs.
- Basic knowledge of sales and customer service principles, with a willingness to learn and develop skills.
What We Offer:
- A competitive hourly rate and opportunities for career progression.
- A comprehensive training program to develop your skills and knowledge.
- A supportive and collaborative team environment.
- A range of benefits, including a pension scheme, life assurance, and access to an employee assistance program.
Working Hours:
We operate a flexible shift pattern, with a range of hours available to suit your needs. As a Team Leader, you will be required to work a minimum of 20 hours per week, with the opportunity to work additional hours as needed.
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