Service Delivery Coordinator
1 week ago
About Sage Global Services Limited
We are a leading provider of specialized services to individuals and families affected by mental health, domestic violence, and substance misuse issues. Our mission is to make a positive impact in people's lives and help them recover from the effects of trauma and abuse.
Job Summary
We are seeking a highly skilled and experienced Service Delivery Coordinator to join our Senior Management Team. As a key member of our team, you will be responsible for ensuring the delivery of our services meets high standards and expected Key Performance Indicators.
Key Responsibilities
- Provide contract and staff management to a range of services
- Ensure the delivery of services meets high standards and expected Key Performance Indicators
- Develop and sustain positive working relationships and partnerships
- Undertake problem-solving and ensure performance and service improvements
- Manage and supervise a team of staff
Requirements
- A counselling qualification and experience working within a relevant field
- Experience in providing line management and supervision
- Ability to develop and sustain positive working relationships and partnerships
- Ability to undertake problem-solving and ensure performance and service improvements
What We Offer
- Competitive salaries with opportunities for career growth
- 25 days annual leave, plus statutory holidays with a stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6
- Annual leave is calculated on a pro-rata basis for part-time staff
- Up to 5 days of study leave after 1 year in service
- Opportunities for continuous professional development
- Ringfenced personal training budget
- Fully paid DBS check (Enhanced Level)
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