Administrative Support

4 weeks ago


Peterborough, Peterborough, United Kingdom Ramsay Health Care Full time

Position Overview

Administrative Support & Scheduling Coordinator | Ramsay Health Care | Full Time

Role Summary:

We are seeking a skilled Administrative Support professional to become a vital member of our Scheduling Team at Ramsay Health Care. In the capacity of an Administrative Support & Scheduling Coordinator, you will engage in a dynamic environment, responsible for coordinating all Theatre appointments. Your role will involve delivering exceptional customer service while managing inquiries and maintaining precise records to ensure efficient handling of all scheduling tasks.

Key Responsibilities:

  • Manage all inquiries and coordinate Theatre appointments.
  • Provide comprehensive information to patient inquiries, ensuring high-quality customer service.
  • Foster and sustain effective working relationships with various internal departments.
  • Oversee Theatre schedules and related administrative tasks.
  • Cultivate and maintain strong relationships with consultants and medical secretaries.

Qualifications and Skills:

  • A strong commitment to delivering outstanding customer service.
  • Ability to perform under pressure while adhering to deadlines for processing appointments.
  • An enthusiastic and compassionate demeanor that promotes a positive workplace atmosphere.
  • Proficient communication skills across all platforms, including phone, email, and face-to-face interactions.
  • Demonstrated capabilities in time management and organizational administration.

Employee Benefits:

  • 25 Days Annual Leave plus Bank Holidays.
  • Flexible Leave Options for buying and selling leave days.
  • Private Pension Scheme with employer matching up to 5% after a qualifying period.
  • Availability of flexible shift patterns where feasible.
  • Enhanced Parental Leave Policies introduced in 2023.
  • Private Healthcare coverage for employees and dependents, including online GP services.
  • Life Assurance (Death in Service) benefits.
  • Complimentary Training and Development opportunities through our Academy.
  • Access to over 8,000 discounts and special offers via our benefits portal.
  • Discounted cinema tickets available through a dedicated portal.
  • Participation in the Blue Light Card Scheme.

About Ramsay Health Care:

Ramsay Health Care UK is a reputable global hospital network with over 50 years of experience. Operating in 11 countries, we employ 77,000 staff members who provide care to 8 million patients annually. We are recognized for our strong, enduring partnerships with the NHS and are a leading provider of independent hospital services in England.

We value individuals with a proactive, positive mindset who aspire to make a meaningful impact in their roles. Our employees are the cornerstone of Ramsay's success.

Our commitment to our workforce is paramount, and as our business expands, we invite you to be part of our journey. The Ramsay Way culture emphasizes that our people—staff and doctors—are our most significant asset, which has been crucial to our ongoing achievements.

We take pride in our 'Speak Up for Safety' initiative, ensuring that patient care remains our top priority. Join us in creating more 'Time to Care'.

Our Commitment:

Our dedication goes beyond our services; it defines who we are. We strive to provide the highest quality of care, a belief that has been integral since we welcomed our first patients in 1964.

We are proud to support the UK's Armed Forces and Reservists, having received the Silver Award from the MOD's Armed Forces Covenant Employer Recognition Scheme. This initiative acknowledges employers who actively support Defence and encourages similar practices in other organizations.

We are committed to ensuring equal opportunities for all. This position is subject to background and DBS checks.



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