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Sales Administrator
2 months ago
Job Title: Sales Administrator
Location: St Albans
Contract: Permanent, Full Time
Hours: 8:30am until 5:00pm Monday to Thursday and 8:30am until 4:30pm on Fridays
About the Role:
We are seeking a highly organized and detail-oriented Sales Administrator to join our small team in St Albans. As a Sales Administrator, you will be responsible for assisting customers with orders, providing excellent customer service, and processing customer orders on our system.
Key Responsibilities:
- Assisting customers with orders and providing excellent customer service
- Arranging installations, organizing engineers' diaries, and ordering spare parts
- Answering inbound customer inquiries via telephone and email
- Processing customer orders on the system
- Escalating queries to the aftersales team
- Developing good relationships with customers
Requirements:
- Organized and excellent attention to detail
- Competent with MS Packages
- Excellent customer service skills
- Confident and professional telephone manner
- Excellent communication skills both written and verbal
What We Offer:
- Holiday allowance: 25 days + bank holidays
- Free parking onsite
- Company pension scheme
About Us:
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract, and permanent placements across a select group of business sectors.
