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Marketing Manager
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Marketing Manager
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Senior Customer Success Strategist
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London, Greater London, United Kingdom Culture Amp Full timeAbout the Role: As a key member of our team, you will play a pivotal role in driving customer success and growth at Culture Amp. You will leverage your expertise in SaaS and HR Tech to identify opportunities and deepen connections with our customers, ensuring they achieve their goals while maximizing the value of our product suite.Key...
CRM & Database Executive
2 months ago
This is a unique chance to shape and define what CRM looks like for a thriving brand in the wellness market. With a 70% year-over-year growth rate and a seven-figure business in scale-up mode, the company is looking for a CRM expert to drive customer retention strategies and improve Life Time Value (LTV).
The Role
As a CRM & Database Executive, you will be responsible for setting up and optimizing automated journeys across the customer lifecycle, from onboarding to winback. You will also manage the relationship and ownership of Klaviyo, ensuring that all key features allowing for personalization are maximized. Additionally, you will drive customer retention strategies that improve LTV and reduce churn.
The Person
We are looking for a seasoned CRM professional with at least 4 years of experience in a D2C environment. You should have a proven track record of working in an environment with fewer resources and have the ambition to grow something embryonic. If you are a strategic thinker with excellent communication skills and a passion for customer-centricity, we want to hear from you.
