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Centre Manager

2 months ago


Kingston upon Thames, Greater London, United Kingdom Wacky Cafe Full time
About the Role

We are seeking a highly skilled and experienced Centre Manager to join our team at Wacky Cafe. As a Centre Manager, you will be responsible for the day-to-day operations of our children's play centre, ensuring a safe and enjoyable experience for our customers.

Key Responsibilities
  • Health and Safety: Oversee the centre's health and safety, fire, food hygiene, and site inspections to ensure compliance.
  • Customer Service: Ensure that all our customers receive a consistently excellent customer service experience.
  • Team Management: Supervise and train the team to deliver consistently excellent service and ensure all training is up to date.
  • Operations: Oversee the organisation, bookings, and other events.
  • Reporting: Report to head office and implement new decisions from head office, delivering to clearly defined targets and standard operating procedures.
Requirements
  • Experience: 3 years of management experience in the hospitality industry.
  • Skills: Strong communication and writing skills, team player with passionate, positive, enthusiastic, outgoing, energetic, and willing to organise and plan characteristics.
  • Education: No specific education requirements mentioned.
Working Conditions
  • Hours: 20-40 hours per week.
  • Pay: £12.00-£14.00 per hour.
  • Benefits: Cycle to work scheme, employee discount, private medical insurance.