Centre Administrator
21 hours ago
About the Role
We are seeking a skilled Centre Administrator to join our team at British Land. In this role, you will provide first-line support to the Centre Management Team and be the main point of contact for the Centre and its associated building's occupiers and stakeholders.
Key Responsibilities
- Manage all business systems, including financial budgets, and provide regular management accounts with commentary and exception reporting.
- Administer the computerised accounts system (Portal/Qube) and process all purchase orders and invoices in a timely and accurate manner.
- Support the centre team with detailed analysis, portal queries, property management reporting, and other financial support as directed.
- Facilitate order production and liaise with the central finance team for invoice matching, processing, payments, and other intercompany charges and queries.
- Provide procurement support for the team, assisting with supplier set up, contract processing, and adherence to procurement guidelines.
Occupier Liaison
- Ensure professional and positive relationships are maintained with all occupiers, service partners, and stakeholders via telephone, online, and regular in-person meetings.
- Enhance customer engagement across the asset by driving the use of BL:Comm with occupiers and supporting effective communications across the asset with partners, contractors, occupiers, and visitors.
- Maintain accurate contact details for occupier contacts, key-holders, site staff, and service partners.
Administrative Support
- Perform routine administrative tasks as directed, including answering telephones, scheduling meetings, booking rooms, dealing with incoming post, tenant communication, and production of data reports and newsletters.
- Undertake ad-hoc projects and administrative support as required by the centre team.
About You
We are looking for a highly organised and detail-oriented individual with a strong understanding of financial control, accounting, and budgeting. You should have excellent communication, reporting, and customer service skills, as well as the ability to interpret and understand the business.
What We Offer
At British Land, we pride ourselves on our inclusive and positive culture. We offer a range of benefits, including a market-leading salary, excellent pension scheme, and comprehensive training and development opportunities.
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