Administrative Support Coordinator

4 weeks ago


Wigan, Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

Position Overview

This role is for an Administrative Support Coordinator within a Virtual Hub, focusing on enhancing community healthcare services. The position entails full-time hours across various days of the week, with no on-call duties required.

Opportunity Summary

An exciting opportunity exists to join a forward-thinking Virtual Hub team dedicated to providing innovative healthcare solutions that allow patients to receive necessary care in the comfort of their homes. This initiative aims to prevent hospital admissions, facilitate timely discharges, and identify health deteriorations early to avoid readmissions.

Key Responsibilities

The Administrative Support Coordinator will be instrumental in facilitating the Virtual Hub Service by:

  • Managing patient flow through data collection systems.
  • Processing incoming referrals for various teams within the Virtual Hub.
  • Addressing inquiries from patients, healthcare professionals, and the public.
  • Monitoring patient progress through healthcare pathways across multiple sectors.
  • Performing general administrative tasks, including data provision, supply ordering, and meeting organization.

About the Organization

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is committed to delivering high-quality acute and community services to the local population. The Trust values its workforce, believing that satisfied staff contribute to positive patient experiences.

Core Duties

The role includes, but is not limited to:

  • Communicating effectively with patients and caregivers to ensure seamless service delivery.
  • Handling calls to minimize wait times and provide exceptional customer service.
  • Serving as the first point of contact for service user inquiries.
  • Assessing patient needs and directing them to appropriate services.
  • Registering referrals and managing electronic patient records.
  • Monitoring patient pathways and liaising with clinical leads to ensure timely service delivery.
  • Maintaining accurate records and supporting service improvement initiatives.
  • Arranging meetings and accurately documenting minutes.
  • Managing administrative tasks, including stock ordering and training new staff.

Qualifications and Experience

Essential:

  • Recognized qualification in English or equivalent experience.
  • Level 2 in administration or equivalent experience.
  • Proven experience in an administrative role.
  • Experience in office environments and communicating with diverse service users.

Skills Required

Essential:

  • Ability to work independently and collaboratively under pressure.
  • High accuracy in data entry and IT system usage.
  • Strong organizational and communication skills.

Knowledge Requirements

Essential:

  • Understanding of office operations and Microsoft Office Suite.

Additional Attributes

Essential:

  • Commitment to confidentiality and data protection.
  • Flexibility and adaptability to change.
  • Professional demeanor and willingness to engage in ongoing training.


  • Wigan, Wigan, United Kingdom Reed Full time

    We are seeking an experienced Administrative Coordinator to join our team at Reed, a leading recruitment agency. As an Administrative Coordinator, you will play a crucial role in supporting the efficient operation of our Technical & Quality department.Key Responsibilities:Manage product databases and specification libraries, ensuring accurate information for...


  • Wigan, Wigan, United Kingdom Reed Full time

    We are seeking an experienced Administrative Coordinator to join our team at Reed, a leading recruitment agency. As an Administrative Coordinator, you will play a crucial role in supporting the efficient operation of our Technical & Quality department.Key Responsibilities:Manage product databases and specification libraries, ensuring accurate information for...


  • Wigan, Wigan, United Kingdom Candidate Source Limited Full time

    **About Us**Candidate Source Limited is a leading company in the glazing components industry, recognized for its innovative approach and commitment to excellence. As a Sales Administrator/Coordinator, you will be part of a dynamic team that has been awarded the prestigious 'Queens Award for Export'.**The Sales Administrator Role**You will provide...


  • Wigan, Wigan, United Kingdom Reed Full time

    We are seeking an experienced Administrative Coordinator to join our team at Reed, a leading recruitment agency. As an Administrative Coordinator, you will play a crucial role in supporting the efficient operation of our Quality and Technical department.Key Responsibilities:Manage product databases and specification libraries, ensuring accurate information...


  • Wigan, Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Overview of the Role As an Administrative Support Coordinator, you will play a crucial role in delivering extensive administrative assistance to the Community Services Managers. This position entails effective communication with both Clinical and Non-Clinical Team Leaders, as well as administrative personnel, to facilitate the provision of high-quality...


  • Wigan, Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Overview of the Role As an Administrative Support Coordinator, you will play a vital role in delivering extensive administrative assistance to the Community Services Managers. This includes collaborating with both Clinical and Non-Clinical Team Leaders, as well as administrative personnel, to ensure the provision of high-quality services. This position...


  • Wigan, Wigan, United Kingdom Concept Group (Wigan) Ltd Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Assistant to join our Project Support Department at Concept Group (Wigan) Ltd.This is a fantastic opportunity for someone who can effectively assist in all aspects of administration within the team. Key responsibilities will include:Providing administrative support to the...


  • Wigan, Wigan, United Kingdom Concept Group (Wigan) Ltd Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Assistant to join our Project Support Department at Concept Group (Wigan) Ltd.This is a fantastic opportunity for someone who can effectively assist in all aspects of administration within the team. Key responsibilities will include:Providing administrative support to the...


  • Wigan, Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

    Position Overview We are seeking a dedicated individual to join our growing team as an Anaesthetic Administrative Coordinator. This role is integral to our service, providing essential administrative support within the Anaesthesia Department. Work Schedule This position is for a part-time role, operating on a Monday to Friday schedule. Key Responsibilities ...


  • Wigan, Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Job Title: Team Support CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Team Support Coordinator to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will provide comprehensive support to our clinical teams, ensuring the smooth delivery of...


  • Wigan, Wigan, United Kingdom Wigan and Leigh Hospice Full time

    Position Overview We are seeking a motivated and skilled individual to join our team as a Healthcare Administrative Coordinator. This role is essential in providing comprehensive administrative support to our Community Nursing and In-Patient Unit teams, ensuring seamless operations throughout the week. The successful candidate will play a pivotal role...


  • Wigan, Wigan, United Kingdom JD Sports Full time

    Become a vital part of our team as a Facilities Support Coordinator at JD SportsKey Responsibilities:Overseeing maintenance tasks and collaborating with property owners and service providersManaging procurement processes, including purchase orders and invoice managementFacilitating property operations to ensure service excellenceAddressing inquiries,...


  • Wigan, Wigan, United Kingdom JD Sports Full time

    Become a vital part of our team as a Facilities Support Coordinator at JD SportsKey Responsibilities:Overseeing maintenance operations and collaborating with property owners and service providersManaging procurement processes, including purchase orders, invoice management, and vendor contractsEnhancing property management functions to ensure optimal service...


  • Wigan, Wigan, United Kingdom Greater Manchester Mental Health Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Greater Manchester Mental Health. As an Administrative Support Specialist, you will provide comprehensive administrative support to our Therapies Hub, ensuring the smooth operation of our services.Main ResponsibilitiesKey responsibilities...


  • Wigan, Wigan, United Kingdom JD Sports Full time

    Become a part of our dynamic team as a Facilities Support Coordinator at JD SportsKey Responsibilities:Overseeing maintenance operations and collaborating with property owners and service providersManaging procurement processes, including purchase orders, invoice verification, and vendor contractsEnhancing property management functions to ensure optimal...


  • Wigan, Wigan, United Kingdom JD Sports Full time

    Become a vital part of our team as a Facilities Support Coordinator at JD SportsKey Responsibilities:Overseeing maintenance operations and collaborating with property owners and service providersManaging procurement processes, including purchase orders, invoice verification, and vendor contractsEnhancing property management functions to ensure service...


  • Wigan, Wigan, United Kingdom Universal Business Team Full time

    We are seeking a motivated Customer Support Operations Coordinator to become a vital part of our team at Universal Business Team. Your primary role will be to assist the Aftercare Support Division in fulfilling our organizational objectives by consistently providing exceptional post-sales assistance to our clientele.Key Responsibilities:Addressing customer...


  • Wigan, Wigan, United Kingdom JD Sports Full time

    Become a vital part of our team as a Facilities Support Coordinator at JD SportsKey Responsibilities:Overseeing maintenance tasks and collaborating with property owners and service providersManaging procurement processes, including purchase orders and invoice verificationFacilitating property operations and ensuring optimal service deliveryAddressing...


  • Wigan, Wigan, United Kingdom JD Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Facilities Operations Coordinator to join our team at JD Group. As a key member of our facilities team, you will be responsible for coordinating maintenance, liaising with suppliers, and providing administrative support to ensure the smooth operation of our facilities.Key...


  • Wigan, Wigan, United Kingdom JD Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Facilities Operations Coordinator to join our team at JD Group. As a key member of our facilities team, you will be responsible for coordinating maintenance, liaising with suppliers, and providing administrative support to ensure the smooth operation of our facilities.Key...