Healthcare Administrative Coordinator

4 weeks ago

Wigan, Wigan, United Kingdom Wigan and Leigh Hospice Full time

Position Overview

We are seeking a motivated and skilled individual to join our team as a Healthcare Administrative Coordinator. This role is essential in providing comprehensive administrative support to our Community Nursing and In-Patient Unit teams, ensuring seamless operations throughout the week. The successful candidate will play a pivotal role in facilitating the admission, discharge, and overall coordination of patient care.

Benefits Offered

Our organization is committed to fostering a supportive work environment and offers a variety of benefits, including:

  • A friendly and inclusive workplace
  • 35 days of annual leave, inclusive of public holidays, with additional leave accrued based on service length
  • Contributory pension plan
  • Complimentary parking facilities
  • Subsidized meal options
  • Cycle to Work initiative
  • Discounts on shopping, leisure activities, and holidays
  • Access to on-demand medical consultations
  • Health Cash Plan through Westfield Health
  • Life insurance coverage
  • A variety of wellness programs

Key Responsibilities

The Healthcare Administrative Coordinator will be responsible for:

  • Delivering high-quality secretarial and administrative assistance to the medical and clinical teams within the hospice.
  • Managing sensitive information with confidentiality and professionalism while interacting compassionately with patients and their families.
  • Utilizing computerized patient record systems accurately and efficiently.
  • Demonstrating meticulous attention to detail in all tasks.

Qualifications

The ideal candidate will possess:

  • A minimum of GCSE Level C or equivalent, including English; NVQ Level 3, RSA 3, or equivalent qualifications.
  • Familiarity with medical terminology and at least two years of experience in a secretarial role within a healthcare environment.
  • Strong interpersonal skills, with the ability to communicate effectively with patients, families, and healthcare professionals both in person and over the phone.
  • Excellent organizational abilities, particularly in emotionally challenging situations.

Work Schedule and Compensation

This is a part-time position, requiring hours per week, with a salary range of £15,907 - £17,059 per annum (pro rata of £26,158 - £28,052 pa).

About Our Organization

Wigan and Leigh Hospice is dedicated to providing exceptional care to individuals with life-limiting illnesses. Our staff are our most valuable asset, and we strive to maintain the highest standards of care. Our core values—Compassion, Accessibility, Respect, and Excellence—guide our mission and daily operations.

Established in 1983, we offer a comprehensive range of palliative care services tailored to meet the diverse needs of our patients and their families. We are proud of our Outstanding rating from the CQC and are committed to continuous improvement in all aspects of our service delivery.

Successful candidates will be subject to Enhanced background checks.

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