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Team Leader
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader. As a Team Leader, you will be responsible for providing exceptional customer service, leading a team of staff, and ensuring that our customers have a memorable experience.
Key Responsibilities
- Lead a team of staff to deliver exceptional customer service
- Ensure that our customers have a memorable experience
- Develop and implement strategies to improve customer satisfaction
- Collaborate with other departments to ensure seamless service delivery
- Monitor and report on customer feedback and suggestions
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and nurturing work environment
- The opportunity to work with a leading operator of bingo clubs in the UK
Requirements
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- High level of attention to detail
About Us
The Rank Group is a leading operator of bingo clubs in the UK, offering a unique and exciting experience for our customers. We are committed to providing exceptional customer service and creating a fun and welcoming environment for all our customers.
Why Join Us?
At The Rank Group, we offer a supportive and nurturing work environment, ongoing training and development opportunities, and a competitive salary and benefits package. We are committed to helping our employees grow and develop their careers, and we offer a range of opportunities for advancement.
How to Apply
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application. We look forward to hearing from you