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Bilingual Customer Support Specialist

2 months ago

Watford, Hertfordshire, United Kingdom Park Street People Full time

Company Overview: Park Street People is a leading organization in the customer service sector, dedicated to providing exceptional support to clients across various industries.

Position Summary: We are currently looking for a Bilingual Customer Support Specialist who is proficient in Italian, French, Spanish, and/or Polish. This is a full-time, permanent role that requires fluency in at least two of the specified languages.

Key Responsibilities:

  • Deliver outstanding customer service through multiple communication channels, ensuring that all interactions are handled with professionalism and care.
  • Utilize your language proficiency to assist customers effectively, maximizing sales opportunities while maintaining high service standards.
  • Engage with clients via phone and email, providing support in the primary language of communication.

Candidate Profile: The ideal candidate will possess:

  • A proven history of success in a customer service environment.
  • Excellent verbal and written communication skills.
  • A collaborative spirit and the ability to work well within a team.

What We Offer: In return for your expertise, we provide a competitive salary along with a comprehensive benefits package.

Equal Opportunity Statement: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We do not discriminate based on age, race, gender, disability, creed, or sexual orientation and comply with all relevant legislation.