IT Support Specialist

1 day ago


Crawley, West Sussex, United Kingdom Smart Recruit IT Full time
IT Support Engineer Job Description

We are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems are running smoothly.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain computer systems, networks, and software
  • Perform regular system checks and maintenance procedures to ensure optimal system functionality
  • Collaborate with other teams to resolve technical issues and improve IT systems
Requirements:
  • Experience in a technical support role, preferably in a IT or network environment
  • Strong technical skills, including knowledge of hardware, software, and network systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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