Care Team Supervisor

3 weeks ago


Newport, Newport, United Kingdom Home Instead Full time
Position Overview

We are seeking a dedicated Care Team Supervisor to join our compassionate team at Home Instead. This role is essential in ensuring the highest quality of care for our clients.

Job Responsibilities
  • Contract Hours: 30-hour contract.
  • Compensation: £13.50 per hour.
  • Care Responsibilities: 15 hours of direct care.
  • Field Duties: Conduct observations with care staff.
  • Client Engagement: Perform service reviews with clients and their families.
  • Quality Control: Oversee quality assurance processes.
  • Staff Supervision: Conduct supervisions with care personnel.
  • Team Introductions: Facilitate introductions between care staff and new clients.
  • Schedule Management: Utilize team leaders to develop new care rounds, establishing routines for staff.
  • On-Call Responsibilities: Participate in on-call duties as per the rota.
  • Weekend Work: Availability for alternate weekends.
  • Staff Coverage: Provide coverage for staff sickness during working hours.
  • Office Support: Assist the support office when short-staffed.
  • Management Collaboration: Work closely with management to address community concerns.
  • Travel Compensation: Reimbursement for travel and waiting time, plus 35p per mile.
Qualifications
  • Experience: Minimum of 1-2 years in care.
  • Certification: NVQ Level 3 in Health and Social Care or a commitment to obtain it.
Additional Information

If you possess kindness and compassion and are eager to positively impact the lives of our clients, we encourage you to reach out for a friendly discussion about this role. We offer flexible hours to accommodate your needs, recognizing the importance of a healthy work-life balance and valuing our employees as much as our clients.

Home Instead is committed to safeguarding and promoting the welfare of adults, and we expect all staff to share this commitment. This position is subject to enhanced DBS disclosure and references.


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