Director of Repairs and Maintenance

4 weeks ago

Hounslow, Greater London, United Kingdom Ocean Edge Executive Search Full time
Director Repairs Job Description

We are seeking a highly skilled and experienced Director of Repairs and Maintenance to join our team at Lampton Services. As a key member of our leadership team, you will be responsible for providing strategic leadership and operational management to our repairs and maintenance team.

Key Responsibilities:

  • Lead and manage the repairs and maintenance team to deliver high-quality services to our customers.
  • Oversee all responsive, planned, cyclical, and day-to-day maintenance and void repairs.
  • Ensure compliance with health and safety regulations and best practice.
  • Develop and implement strategies to enhance service delivery, customer satisfaction, property standards, and value for money.
  • Work closely with the Executive team to drive forward improvements, ensuring KPIs are met and supporting the organisation's strategic objectives.

Requirements:

  • A relevant housing qualification and full membership of a relevant professional institution.
  • Substantial experience in social housing residential property maintenance and management, legal compliance, and health and safety legislation.
  • Demonstrable commercial experience, expertise, and acumen.
  • Experience relevant to in-house maintenance teams and Local Authority trading companies.
  • Demonstrable experience leading a customer-first team and processes.
  • Experience of leading, motivating, and managing multi-disciplinary teams.
  • Excellent communication skills and ability to deliver innovative solutions while maintaining continuity of services.
  • Experience of leading and motivating teams with a customer-centric approach.
  • The desire, experience, and ability to work independently and report to the Executive team.

Benefits:

  • Competitive salary of up to £130,000.
  • Hybrid working.
  • 25 days holiday allowance, plus bank holidays.
  • Free GOLD gym membership.
  • Lampton Rewards - discounts and offers from top brands and services.
  • Enhanced Maternity and Paternity leave.
  • Pension Scheme.
  • Staff wellbeing services.
  • Cycle to work scheme.
  • Electric Car salary sacrifice scheme.

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