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Director of Repairs and Maintenance

1 month ago

Hounslow, Greater London, United Kingdom Ocean Edge Executive Search Full time
Job Title: Director of Repairs and Maintenance

We are seeking a highly experienced and skilled Director of Repairs and Maintenance to join our team at Lampton Services. As a key member of our leadership team, you will be responsible for providing strategic leadership and operational management to the repairs and maintenance team, ensuring the delivery of high-quality best-in-class service for all customers.

Key Responsibilities:
  • Lead and manage the repairs and maintenance team to ensure the delivery of high-quality services
  • Oversee all responsive, planned, cyclical, and day-to-day maintenance and void repairs
  • Ensure compliance with health and safety regulations and best practice
  • Develop and implement strategies to enhance service delivery and customer satisfaction, maintain property standards, and achieve value for money
  • Work closely with the Executive team to drive forward improvements, ensuring KPIs are met and supporting the organisation's strategic objectives
Requirements:
  • A relevant housing qualification and full membership of a relevant professional institution e.g. RICS, CIoH
  • Substantial experience in social housing residential property maintenance and management, legal compliance, and health and safety legislation
  • Demonstrable commercial experience, expertise, and acumen
  • Experience relevant to in-house maintenance teams and Local Authority trading companies
  • Demonstrable experience leading a customer-first team and processes
  • Experience of leading, motivating, and managing multi-disciplinary teams
  • Excellent communication skills and ability to deliver innovative solutions while maintaining continuity of services
Benefits:
  • Competitive salary of up to £130,000
  • Hybrid working
  • 25 days holiday allowance, plus bank holidays
  • Free GOLD gym membership
  • Lampton Rewards - discounts and offers from top brands and services
  • Enhanced Maternity and Paternity leave
  • Pension Scheme
  • Staff wellbeing services
  • Cycle to work scheme
  • Electric Car salary sacrifice scheme