Clinical Systems Administrator Lead

16 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time
Transformative Opportunity in Clinical Systems Administration

Are you a skilled Technical Administrator eager to contribute to a pioneering digital transformation project in the UK's leading non-profit healthcare organisation? This exciting role offers the chance to play a pivotal part in enhancing patient care by supporting advanced clinical management systems. You'll be part of a team driving operational excellence and improving the overall patient experience.

Key Responsibilities:
  • Clinical System Development & Maintenance: Utilise your extensive system configuration knowledge to maintain, develop, and test clinical systems, ensuring accurate recording of changes and collaboration with digital teams and third-party suppliers.
  • User & Stakeholder Engagement: Liaise with end users, system suppliers, and clinicians to ensure effective communication, service design, implementation, and issue resolution within the Trust.
  • Training & Support: Provide comprehensive training for clinical and administrative staff on system use, offer ongoing support, and ensure business continuity during system failures.
  • System Testing & Documentation: Perform necessary testing at various development stages, create and maintain documentation, and analyse and resolve complex system queries and issues.
  • Process Analysis & Risk Management: Analyse business workflows to convert them into system design, identify and mitigate project risks, and continuously improve clinical system procedures.

Requirements:
  • Technical Expertise: Proficient in Microsoft Office applications, with strong problem-solving and analytical skills.
  • Experience: Minimum of 2 years in IT support or system administration, ideally within a clinical or healthcare environment.
  • Customer-Focused: Demonstrated ability to work in a team-oriented environment, managing senior stakeholders effectively.
  • Desirable Knowledge: Familiarity with clinical systems like Rio and PCMIS, and experience in delivering presentations and training.

What We Offer:
  • Salary: £28,500
  • Location: Newcastle Upon Tyne
  • Hybrid Working: Yes (2 days in office per week)
  • Working Hours: Monday – Friday, 09:00-17:00
  • Required: Car, drivers licence & DBS check


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