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Clinical Systems Administrator Lead
2 months ago
We are seeking a highly skilled Clinical Systems Administrator Lead to join our team at Nigel Wright Group. As a key member of our digital transformation project, you will play a pivotal role in enhancing patient care by supporting advanced clinical management systems.
Key Responsibilities- Clinical System Development & Maintenance: Build and apply extensive system configuration knowledge to maintain, develop, and test clinical systems, ensuring accurate recording of changes and collaboration with digital teams and third-party suppliers.
- User & Stakeholder Engagement: Liaise with end users, system suppliers, and clinicians to ensure effective communication, service design, implementation, and issue resolution within the organization.
- Training & Support: Provide comprehensive training for clinical and administrative staff on system use, offer ongoing support, and ensure business continuity during system failures.
- System Testing & Documentation: Perform necessary testing at various development stages, create and maintain documentation, and analyze and resolve complex system queries and issues.
- Process Analysis & Risk Management: Analyze business workflows to convert them into system design, identify and mitigate project risks, and continuously improve clinical system procedures.
- Technical Expertise: Proficient in Microsoft Office applications, with strong problem-solving and analytical skills.
- Experience: Minimum of 2 years in IT support or system administration, ideally within a clinical or healthcare environment.
- Customer-Focused: Demonstrated ability to work in a team-oriented environment, managing senior stakeholders effectively.
- Desirable Knowledge: Familiarity with clinical systems like Rio and PCMIS, and experience in delivering presentations and training.
- Communication: Strong ability to communicate clearly and effectively, both orally and in writing, with clinicians, patients, and colleagues.
- Organisational Skills: Exceptional organisational abilities with keen attention to detail.
- Problem-Solving: Excellent problem-solving skills with the capacity to assess situations and decide on the best course of action.
- Personal Attributes: A mature, professional, and friendly demeanor, with a flexible and enthusiastic approach to work.
