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Clinical Support Coordinator

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Position Overview

An exciting opportunity has emerged within the Dental Services department for a Clinical Support Coordinator to join a dedicated team, providing essential administrative assistance to Consultants and other clinical professionals.

Key Responsibilities

  • Collaborate with a team of administrative personnel to deliver a thorough administrative and support service to Consultants, Medical Staff, and Specialist Nurses.
  • Engage with patients regarding their appointments and admissions as directed by medical personnel.
  • Step in for the Team Leader when necessary.
  • Provide coverage for Clinical Support Coordinator roles across the Trust as needed.

Essential Qualifications

  • Level 3 qualification in administration or equivalent relevant experience in administrative roles.
  • English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2).
  • Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1).

Required Skills and Experience

  • Proven experience in secretarial and administrative functions.
  • Proficiency in IT, including MS Office applications such as Word, Excel, Outlook, and PowerPoint.
  • Advanced keyboard skills with a high standard of word processing capabilities.
  • Excellent communication and interpersonal skills.

Desirable Attributes

  • Familiarity with NHS administrative systems and medical terminology.
  • Ability to work independently and manage time effectively.
  • Understanding of confidentiality and data protection.

About the Organization

The Newcastle upon Tyne Hospitals NHS Foundation Trust is recognized as one of the largest and most successful teaching NHS foundation trusts in the UK, employing approximately 16,000 staff and generating an annual income of £1 billion. We are committed to delivering high-quality care, clinical excellence, and innovation in medical research on a regional, national, and international scale.

We take pride in being the second largest provider of specialized services in the country, supporting individuals with a variety of rare and complex medical, surgical, and neurological conditions, as well as cancers and genetic disorders. Our dedicated staff manage around 2 million patient interactions each year, ensuring the highest standards of healthcare delivery.

We are dedicated to fostering an inclusive environment that values diversity and promotes equality. We welcome applications from all individuals, regardless of race, disability, gender, sexual orientation, religion or belief, age, gender identity, marital status, or pregnancy and maternity status.