Building Control Support Officer

2 months ago


Yate, South Gloucestershire, United Kingdom South Gloucestershire Council Full time

About the Role:

South Gloucestershire Council is seeking a highly skilled and motivated individual to join our Building Control Team as a Trainee Building Control Support Officer (Administrator). This role offers the opportunity to learn and grow while providing technical assistance and excellent customer service.

Key Responsibilities:

  • Assist the Technical Support Team Leader in providing technical support to the team and customers, ensuring all information is accurately recorded and communicated.
  • Handle customer inquiries, providing timely and effective solutions to meet customer needs.
  • Manage document filing and organization, maintaining accurate and up-to-date records.
  • Prepare documents following established guidelines and provide general administrative support to the team.
  • Maintain accurate records using specified software and procedures.

Requirements:

  • Prior experience in Technical Support or a willingness to transition from a related field.
  • Five GCSEs above C grade, including Maths and English, NVQ2.
  • Strong customer service skills and proficiency in IT, including Word, Excel, and Outlook.


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