Building Control Support Officer
2 months ago
About the Role:
South Gloucestershire Council is seeking a highly skilled and motivated individual to join our Building Control Team as a Trainee Building Control Support Officer (Administrator). This role offers the opportunity to learn and grow while providing technical assistance and excellent customer service.
Key Responsibilities:
- Assist the Technical Support Team Leader in providing technical support to the team and customers, ensuring all information is accurately recorded and communicated.
- Handle customer inquiries, providing timely and effective solutions to meet customer needs.
- Manage document filing and organization, maintaining accurate and up-to-date records.
- Prepare documents following established guidelines and provide general administrative support to the team.
- Maintain accurate records using specified software and procedures.
Requirements:
- Prior experience in Technical Support or a willingness to transition from a related field.
- Five GCSEs above C grade, including Maths and English, NVQ2.
- Strong customer service skills and proficiency in IT, including Word, Excel, and Outlook.
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