Building Control Support Officer

3 weeks ago


Yate, South Gloucestershire, United Kingdom South Gloucestershire Council Full time

About the Role

As a Building Control Support Officer, you will be responsible for providing technical assistance to the Place Department and assisting with customer service tasks.

We are looking for an enthusiastic candidate who is willing to learn and support the busy Building Control Team.

Key Responsibilities

  • Assist the Technical Support Team Leader in delivering high-quality technical assistance to the Building Control Team and its customers.
  • Provide a front-line service, responding to customer enquiries and collating information for applications, licences, and service requests.
  • Index and file documents, distribute electronic mail, and assist with other duties relevant to the service.
  • Prepare documents and materials to a good standard, using established formats and software.
  • Maintain records and use established formats, software, and procedures.

Requirements

  • Strong customer service skills and ability to interact effectively and efficiently.
  • Good knowledge of IT and experience with Office packages such as Word, Excel, and Outlook.
  • Five GCSEs above C grade, including Maths and English, and NVQ2.


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