Actuarial / Senior Business Analyst

7 days ago


Liverpool, Liverpool, United Kingdom Diligenta Full time

Company Overview

Diligenta is a leading provider of life and pensions administration services, committed to delivering exceptional customer experiences. Our vision is to be recognized as a best-in-class platform-based service provider, driven by a culture of positive change and development.

Job Summary

We are seeking an experienced Actuarial Analyst to join our team, supporting our business operational support function. As a key member of our team, you will play a crucial role in supporting complex manual calculations and policy queries from our customer-facing teams.

Key Responsibilities

  • Support business enquiries with complex manual calculations.
  • Provide responses to complex policy enquiries, supporting other business areas.
  • Update and test regular changes to systems, including bonus updates, policy fee updates, and premium rate changes.
  • Collaborate with the Actuarial Team to support customer-facing functions.
  • Utilize in-depth knowledge of life assurance and pension product types and charges.
  • Develop and specify life and pensions calculations.

What We Offer

  • 33 days of annual leave, including Bank Holidays.
  • Eligibility for an annual discretionary bonus scheme.
  • Personal and career development opportunities to progress within the company and through our global parent company.
  • Access to Perks at Work, an online discounted shopping platform.
  • Cycle to Work Scheme and interest-free Season Ticket loans.
  • A comprehensive wellbeing programme, including an Employee Assistance Programme.
  • A contributory company pension scheme with matching contributions up to 6%.
  • Group Life Assurance and Group Income Protection.


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