Commercial HVAC Technician
4 weeks ago
Become a part of a leading HVAC service provider
Why Choose Service Experts LLC?
At Service Experts LLC, we pride ourselves on our commitment to excellence and integrity. Our team is composed of skilled professionals dedicated to providing exceptional service to our clients. We offer comprehensive training, ongoing support, and a pathway for continuous professional advancement. Elevate your career with us
Compensation: Up to $130,000 annually.
Position Overview:
With minimal supervision, the technician will conduct diagnostic and service operations on commercial HVAC systems (5+ tons) and related components. The role involves direct communication with commercial clients to address inquiries, resolve issues, and ensure satisfaction. Additionally, the technician will promote our products and services under the guidance of the Field Supervisor or General Manager.
Key Responsibilities:
- Evaluate, diagnose, and address customer concerns in a professional and timely manner.
- Service heating, air conditioning, ventilation, and refrigeration systems accurately and efficiently.
- Inspect and diagnose equipment to identify potential issues, preventing unexpected failures.
- Perform routine maintenance and cleaning of equipment as necessary.
- Manage the delivery and collection of parts and equipment required for service tasks.
- Utilize handheld devices to document customer interactions and complete necessary paperwork accurately.
- Maintain communication with dispatch to provide updates on service status and availability.
- Deliver outstanding customer service, ensuring high levels of client satisfaction.
- Promote additional products and services during customer interactions.
- High school diploma or GED, supplemented by technical training and 2 to 5 years of HVAC experience.
- Possession of all necessary licenses or certifications as mandated by local regulations.
- EPA and safety certifications are required.
- Proficient in servicing heating, air conditioning, and ventilation systems.
- Strong mechanical aptitude and ability to operate essential tools and equipment.
- Skilled in reading wiring diagrams and troubleshooting HVAC electrical and refrigerant systems.
- Able to perform system start-ups and balance airflow with minimal supervision.
- Capable of installing basic duct fittings and repairing various HVAC components.
- Effective communication skills for resolving customer issues and concerns.
- Strong time-management and organizational abilities.
- Valid driver's license with a clean driving record.
- Willingness to work flexible hours and on-call shifts as required.
- Physical ability to navigate attics, basements, and other challenging environments.
- Capacity to lift and carry items weighing up to 75 pounds.
Service Experts LLC provides a robust benefits package designed to support the health and wellness of our employees and their families. Benefits may include:
- Competitive pay with incentive opportunities.
- Paid time off and holiday pay.
- Medical, dental, and vision insurance options.
- 401(k) retirement savings plan with company matching.
- Life insurance options for employees and their families.
- Short-term and long-term disability insurance.
- Supplemental benefits, including legal advice and health advocacy programs.
- World-class training through our Experts University.
- Career development opportunities.
This job description is not exhaustive and may be subject to change to meet the needs of Service Experts LLC.
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