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Service Account Manager
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About Vertiv
Vertiv is a leading provider of critical infrastructure solutions, ensuring that essential technologies operate reliably and continuously around the clock. With a legacy of innovation in the industry, we are seeking a skilled Service Sales Account Manager-Contracts to contribute to our UK operations.
Position Summary
This role involves managing and enhancing the performance of key service accounts within a defined territory. You will be responsible for ensuring high-quality service delivery, monitoring key performance indicators, and maximizing account potential for financial growth.
Responsibilities
- Oversee account renewals and manage the contract lifecycle.
- Handle financial administration tasks related to assigned accounts.
- Provide expert advice and guidance to clients on service offerings and solutions.
- Identify opportunities for product upgrades and develop migration strategies to meet evolving customer needs.
Qualifications
- Strong organizational skills with the ability to prioritize effectively and manage multiple tasks simultaneously.
- Proven experience in managing client relationships and building strong partnerships.
- Commercial acumen and a deep understanding of business processes within the service industry.
- Excellent communication and interpersonal skills, enabling clear and concise interaction with clients and internal stakeholders.
Travel Requirements
This role requires approximately 40% travel within the UK territory.
