Patient Services Coordinator

3 days ago


Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

About the Role

Lakeside Healthcare Group is seeking a highly skilled and organized individual to join our team as a Patient Services Advisor. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience.

Key Responsibilities

  • Process appointment requests from patients for on the day and future appointments by telephone and in person.
  • Deal with visit requests and ensure accurate and timely processing.
  • Registration of new patients, computer data entry, and medical records.
  • Process repeat prescription requests in accordance with practice guidelines.
  • Perform administrative tasks, including filing, faxing, and photocopying.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a professional and courteous manner.

Requirements

  • Excellent customer service skills and experience working in a busy, multi-functional team.
  • Call centre experience or equivalent.
  • Good standard of education and a customer service qualification (desirable).
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues.

About Us

Lakeside Healthcare Group is a large GP partnership providing NHS care to over 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire, and Lincolnshire. We are committed to delivering high-quality patient care and strive to demonstrate our values of Caring, Respect, Quality, and Teamwork in everything we do.



  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleLakeside Healthcare Group is seeking a highly skilled and organized Patient Services Coordinator to join our team. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional administrative support to our clinical team, including scanning and...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleLakeside Healthcare Group is seeking a highly skilled and organized individual to join our team as a Patient Services Advisor. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our practice.Key ResponsibilitiesProcess appointment...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleLakeside Healthcare Group is seeking a highly skilled and organized individual to join our team as a Patient Services Advisor. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our practice.Key ResponsibilitiesProcess appointment...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    {"title": "Medical Front Office Coordinator", "description": "Job SummaryWe are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at MediWeightloss Clinic of Stamford & Wilton CT.The ideal candidate will have a passion for wellness and a commitment to providing excellent customer service.The Medical Front Office...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    {"title": "Medical Front Office Coordinator", "description": "Job SummaryWe are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at MediWeightloss Clinic of Stamford & Wilton CT.The ideal candidate will have a passion for wellness and a commitment to providing excellent customer service.The Medical Front Office...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Job Title: Medical Front Office CoordinatorJob Summary:We are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at Medi-Weightloss Clinic. As a Medical Front Office Coordinator, you will be responsible for providing exceptional customer service, managing patient registration, scheduling, and insurance...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Job Title: Medical Front Office CoordinatorJob Summary:We are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at Medi-Weightloss Clinic. As a Medical Front Office Coordinator, you will be responsible for providing exceptional customer service, managing patient registration, scheduling, and insurance...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Job SummaryWe are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at Medi-Weightloss Clinic. As a Medical Front Office Coordinator, you will be responsible for providing exceptional customer service, managing front office operations, and supporting our physicians and staff.Key ResponsibilitiesManage patient...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Job SummaryWe are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at Medi-Weightloss Clinic. As a Medical Front Office Coordinator, you will be responsible for providing exceptional customer service, managing front office operations, and supporting our physicians and staff.Key ResponsibilitiesManage patient...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Job Summary:We are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at Medi-Weightloss Clinic. As a Medical Front Office Coordinator, you will be responsible for providing exceptional customer service, managing front office operations, and supporting our physicians and staff.Key Responsibilities:Front Office...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Job Summary:We are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at Medi-Weightloss Clinic. As a Medical Front Office Coordinator, you will be responsible for providing exceptional customer service, managing front office operations, and supporting our physicians and staff.Key Responsibilities:Front Office...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Front Office Coordinator Job DescriptionWe are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at MediWeightloss Clinic of Stamford & Wilton CT.The ideal candidate will have experience working in a medical office and possess excellent communication and interpersonal skills. They will be responsible for...


  • Stamford, Lincolnshire, United Kingdom Medi-Weightloss Full time

    Front Office Coordinator Job DescriptionWe are seeking a highly motivated and results-driven Medical Front Office Coordinator to join our team at MediWeightloss Clinic of Stamford & Wilton CT.The ideal candidate will have experience working in a medical office and possess excellent communication and interpersonal skills. They will be responsible for...


  • Stamford, Lincolnshire, United Kingdom Scout Recruiting LTD Full time £25,000 - £30,000

    Client Services CoordinatorAre you seeking a rewarding position within a vibrant and evolving organization? Scout Recruiting LTD is on the lookout for a Client Services Coordinator to enhance our Commercial Division. If you have a strong commitment to delivering outstanding customer support and nurturing client partnerships, this role may be an excellent fit...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Dispensary Assistant to join our team at Lakeside Healthcare Group. As a key member of our dispensary team, you will play a vital role in ensuring the efficient and professional provision of patient services.Key ResponsibilitiesIssue repeat medication requests for patients and...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Dispensary Assistant to join our team at Lakeside Healthcare Group. As a key member of our dispensary team, you will play a vital role in ensuring the efficient and professional provision of patient services.Key ResponsibilitiesIssue repeat medication requests for patients and...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleWe are seeking a highly motivated and organized Dispensary Assistant to join our team at Lakeside Healthcare Group. As a key member of our dispensary team, you will play a vital role in ensuring the provision of professional and efficient service to our patients.Key ResponsibilitiesIssue repeat medication requests for the dispensary and local...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleWe are seeking a highly motivated and organized Dispensary Assistant to join our team at Lakeside Healthcare Group. As a key member of our dispensary team, you will play a vital role in ensuring the provision of professional and efficient service to our patients.Key ResponsibilitiesIssue repeat medication requests for the dispensary and local...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleLakeside Healthcare Group is seeking a highly skilled and dedicated Dispensary Assistant to join our team. As a Dispensary Assistant, you will play a vital role in ensuring the provision of professional and efficient service to our patients.Key ResponsibilitiesIssue repeat medication requests for the Dispensary and local Pharmacies on behalf of...


  • Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

    About the RoleLakeside Healthcare Group is seeking a highly skilled and dedicated Dispensary Assistant to join our team. As a Dispensary Assistant, you will play a vital role in ensuring the provision of professional and efficient service to our patients.Key ResponsibilitiesIssue repeat medication requests for the Dispensary and local Pharmacies on behalf of...