Technical Support Specialist
3 weeks ago
Technical Support Specialist
VIQU Limited is collaborating with a leading provider of IT solutions that focuses on IT infrastructure, managed services, consultancy, software development, and cybersecurity. This organization serves a diverse range of sectors, delivering tailored services to enhance operational efficiency, minimize expenses, and utilize advanced technology.
We are currently looking for a Technical Support Specialist to deliver first and second-line technical assistance and maintenance on-site for a client in the healthcare sector. In this role, you will be tasked with documenting incidents and service requests, troubleshooting support issues, and ensuring that service levels and targets are achieved while upholding high standards of customer satisfaction and consistent service delivery.
Key Qualifications for the Technical Support Specialist:
1+ years of experience in a technical support capacity
Proficient in Microsoft Server operating systems and related technologies, including Windows Server, Windows Desktop, Office 365, and Active Directory
Familiarity with cloud services such as Azure, Exchange, SharePoint, and OneDrive
Strong technical skills with a genuine interest in technology
Exceptional communication skills
Must possess a full UK driving license and have access to personal transportation
For further details regarding this opportunity, please reach out to our recruitment team. If you know someone who would be a great fit for this position, we offer a referral bonus for successful placements.
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