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Technical Support Specialist
2 months ago
Are you an experienced IT professional with a strong interest in cloud solutions? We are looking for a dedicated and personable Technical Support Specialist to become a part of our client's team in Cambridge, offering a hybrid working arrangement.
Role Overview: As a Technical Support Specialist, you will be instrumental in assisting our clients and ensuring the seamless functionality of their IT infrastructure.
Key Responsibilities:
- Provide expert technical assistance and resolve complex hardware and software challenges escalated from the first line support team.
- Set up, configure, and maintain various computer hardware, software, systems, networks, printers, and scanners.
- Work collaboratively with team members to enhance the efficiency and effectiveness of IT operations.
Essential Skills: A solid background in O365, Azure, Active Directory, and Networking is required.
Qualifications:
- Microsoft Certification is preferred.
To learn more about this opportunity, please submit your CV for consideration.