Client Support Training Specialist

3 weeks ago


Basildon, Essex, United Kingdom Huntress Full time
Position: Client Support Training Specialist

Huntress is currently looking for a dedicated Client Support Training Specialist to enhance our customer service team. This role is essential for ensuring that our clients receive exceptional support and guidance.

Key Responsibilities:
  • Provide outstanding customer service by addressing inquiries and resolving issues through various communication channels.
  • Maintain accurate records of customer interactions and feedback in our CRM system.
  • Collaborate with different departments to facilitate efficient operations and improve service delivery.
  • Monitor and respond to customer feedback, ensuring that complaints are handled effectively.
  • Assist in the management of orders and support related tasks to ensure customer satisfaction.
Qualifications:
  • Proven experience in a customer service role, preferably in an office environment.
  • Strong organizational skills and attention to detail.
  • Excellent communication abilities, both verbal and written.
  • Familiarity with online retail platforms is a plus.
Working Hours:

This position operates Monday to Friday, from 8 AM to 5 PM, with a 30-minute lunch break.

Compensation:

The role offers a competitive hourly rate, with weekly payments.

Huntress is committed to promoting equality and diversity in the workplace and welcomes applications from all qualified individuals.



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