Client Relations Coordinator
4 weeks ago
Department: Facilities Management
LOCATION: Not specified
REPORTING TO: Facilities Manager
TYPE OF CONTRACT: Permanent
ABOUT US
At British Land, we are dedicated to developing and managing exceptional environments that yield positive results for all stakeholders sustainably. As a leading FTSE 250 company with a robust financial standing and over £13 billion in assets, we offer a unique opportunity for personal and professional growth within a compact team of 600 employees.
Our diverse and enthusiastic workforce engages in some of the most innovative and sustainable projects across the UK, from premier office spaces in central London to top-tier retail developments. We foster a culture of shared success and encourage individuality, ensuring that every voice is heard and valued.
In our latest employee engagement survey, an impressive 93% of our staff expressed pride in being part of British Land.
ROLE OVERVIEW
As the Client Relations Coordinator, you will represent British Land and ensure a welcoming atmosphere for all stakeholders. Your role is vital to the seamless operation of our facilities, requiring effective communication, collaboration, and adaptability as each day presents new challenges.
KEY RESPONSIBILITIES
- Provide assistance to the Administrative and Executive Assistant teams as needed.
- Manage incoming calls, ensuring proper screening and transfer.
- Exhibit outstanding customer service skills to staff and external visitors alike.
- Serve as the primary contact for all inquiries related to the facilities.
- Conduct daily hosting duties for all stakeholders.
- Oversee the scheduling of meeting rooms using Resource Finder.
- Respond to email inquiries and manage the information mailbox, directing emails to the appropriate departments.
- Maintain the cleanliness and organization of the reception area.
- Perform morning inspections of all meeting rooms.
- Keep the internal and external phone directory updated.
- Set up and assist with audio-visual equipment as needed.
- Coordinate with Catering, Tech Support, and Mailroom teams to ensure timely setup for events.
- Report any faults or missing equipment to the Service Desk.
- Assist the Facilities Manager with various tasks, including logging helpdesk issues and organizing cleaning services.
- Exceptional interpersonal skills with a proactive attitude.
- Strong telephone etiquette and effective written and verbal communication abilities.
- Highly organized with keen attention to detail and the ability to prioritize tasks.
- Familiarity with standard software applications, including Microsoft Office and Excel (training will be provided).
- Reliable and punctual.
- Excellent personal presentation.
Our values are integral to British Land; they connect us to our vision and strategy while promoting an inclusive and collaborative culture.
- Embrace your authentic self
- Listen and understand
- Collaborate for smarter solutions
- Build a sustainable future
- Deliver results efficiently
A REWARDING ENVIRONMENT
Our people are our greatest asset. The collaborative and passionate nature of our team is often cited as the reason for their job satisfaction. We offer competitive benefits that reflect our appreciation for our employees.
RECRUITMENT PROCESS
We are committed to an inclusive recruitment process that welcomes diverse candidates. For more information about our selection process, please refer to our corporate website.
#LI-Onsite
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Hop Talent Full timePosition OverviewHop Talent is a dynamic organization specializing in providing ideal environments for professional practitioners. We are currently seeking a Client Relations Coordinator/Office Manager to become an integral part of our team as we expand our operations.This is a full-time, on-site position for a Client Relations Coordinator. In this role, you...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Hop Talent Full timeJob OverviewHop Talent is a dynamic space rental organization dedicated to providing ideal therapeutic environments for licensed counselors and therapists. We are currently seeking a Client Relations Coordinator/Office Manager to become an integral part of our expanding team.This is a full-time, on-site position for a Client Relations Coordinator. In this...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom BSR Health Recruitment Ltd Full timePosition OverviewClient Relations CoordinatorSalary: £24-26,000 + Commission (OTE £30-32,000)Location: West LondonBSR Health Recruitment Ltd is collaborating with a prestigious beauty organization in search of a skilled Client Relations Coordinator to enhance their West London team.In this role, you will be instrumental in fostering a friendly and inviting...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Fawkes & Reece London Full timePosition Overview:We are seeking a dedicated Client Relations Coordinator to join our team at Fawkes & Reece London. This role is essential in ensuring effective communication and relationship management between our organization and the clients we serve.Key Responsibilities:As a Client Relations Coordinator, your primary duties will include:1. Acting as the...
-
Client Services Coordinator
1 week ago
London, Greater London, United Kingdom Citizen Relations Full timeAbout the Role:Citizen Relations is seeking a highly organized and proactive Account Executive to join our Consumer practice. As a key member of the account team, you will provide support across a range of tasks, including administration, media relations, influencer marketing, coverage monitoring and reporting, writing and research.Key...
-
Client Services Coordinator
5 days ago
London, Greater London, United Kingdom Citizen Relations Full timeAbout the Role:Citizen Relations is seeking a highly organized and proactive Account Executive to join our Consumer practice. As a key member of the account team, you will provide support across a range of tasks, including administration, media relations, influencer marketing, coverage monitoring and reporting, writing and research.Key...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Alexander Lloyd Full timeClient Relations CoordinatorAt Alexander Lloyd, we are collaborating with a prominent Employee Benefits consultancy that is experiencing significant growth, particularly within their Corporate Healthcare sector.Key Responsibilities:Assisting consultants with their healthcare programs.Serving as the primary contact for client inquiries and addressing any...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom One Avenue Group Full timeOne Avenue Group is seeking a friendly and committed Client Relations Coordinator to enhance our expanding operations team. This position presents a unique chance to influence the level of hospitality and client satisfaction at One Avenue Group. You will collaborate with fellow Client Relations Team members and report directly to the Business Manager,...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom One Avenue Group Full timeOne Avenue Group is seeking a friendly and committed Client Relations Coordinator to enhance our expanding operations team. This position presents a unique chance to influence the quality of hospitality and client satisfaction at One Avenue Group. You will collaborate with fellow Client Relations Team members and report directly to the Business Manager,...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Octopus Energy Full timeBecome a Key Player as a Client Relations Coordinator at Octopus EnergyPosition Overview:We are dedicated to facilitating a smooth transition to sustainable driving for both individuals and enterprises. We are looking for a Client Relations Coordinator to elevate customer satisfaction and redefine the landscape of client engagement. Join a rapidly expanding...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Nuffield Health Full timeClient Relations CoordinatorNuffield Health | Full Time | 40 hoursAdministrative Support | Permanent | Competitive Salary, based on experience As a Client Relations Coordinator within our esteemed organization, the individual will be tasked with delivering a professional front desk service, efficiently addressing inquiries from both members and visitors. The...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Downing Full timeClient Relations CoordinatorNorth Acton – LondonFull-TimePermanentDowning is a prestigious developer, owner, and operator of tailored, high-end student housing, residential, and commercial properties throughout the UK. With over three decades of experience, we currently manage 13 operational student accommodation facilities in 9 major cities, alongside...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom SilverDoor Full timeKey Responsibilities: Oversee daily inquiries and requests from travelers and current guests directed to the Client Relations team. Facilitate accommodation requests from clients. Coordinate with serviced apartment providers and relevant stakeholders to ensure guest requests are addressed promptly and to the highest quality. Manage modifications to...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Breedon Group plc Full timeAbout Breedon Group:Breedon Group plc stands as a prominent vertically-integrated construction materials organization operating across Great Britain, Ireland, and the USA. Our mission is to deliver superior materials and services tailored for the construction sector, underpinned by our dedication to safety, sustainability, and innovation. By joining Breedon,...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom British Land Full timeJob Title: Client Relations Coordinator Department: Facilities Management LOCATION: Central Office REPORTING TO: Facilities Operations Manager TYPE OF CONTRACT: Permanent ABOUT US At British Land, we are dedicated to creating and managing exceptional environments that yield positive results for all our stakeholders sustainably. As a...
-
Client Relations Coordinator
5 days ago
London, Greater London, United Kingdom British Land Full timeJob Title: Client Relations Coordinator Department: Facilities Management LOCATION: Corporate Office REPORTING TO: Facilities Operations Manager TYPE OF CONTRACT: Permanent OUR MISSION At British Land, we are dedicated to creating and managing exceptional environments that yield positive results for all stakeholders sustainably. As a...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom British Land Full timeJob Title: Client Relations Coordinator Department: Facilities Management LOCATION: Corporate Office REPORTING TO: Facilities Operations Manager TYPE OF CONTRACT: Permanent OUR MISSION At British Land, we are dedicated to creating and managing exceptional environments that yield positive results for all stakeholders sustainably. As a...
-
Client Relations Coordinator
5 days ago
London, Greater London, United Kingdom British Land Full timeJob Title: Client Relations Coordinator Department: Facilities Management LOCATION: Central Office REPORTING TO: Facilities Operations Manager TYPE OF CONTRACT: Permanent ABOUT US At British Land, we are dedicated to creating and managing exceptional environments that yield positive results for all our stakeholders sustainably. As a...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Howden Group Holdings Full timeAbout Us: Howden is a global collective of skilled and dedicated professionals committed to redefining the insurance landscape. Our strength lies in our collaborative spirit, with a diverse team of 15,000 employees across more than 100 countries. Our workforce is our most valuable asset, driving our unique culture, exceptional client service, and...
-
Client Relations Coordinator
4 weeks ago
London, Greater London, United Kingdom Williams Lea Limited Full timeClient Relations Coordinator Job title: First Impressions Specialist Salary: £30,000 per annum plus company benefits Contract: Full Time, Permanent Shifts: 37.5 hours per week, Monday – Friday, shifts between the hours of 7:45am and 7pm, 1 hour break Work model: Fully onsite due to nature of role Williams Lea Limited is seeking a First...
